Data deletion

Last updated 29 October 2026

You can ask Interruptive Marketing Solutions Ltd, trading as Interruptive, to delete the personal data we hold about you at any time. This page explains how.

How to ask

Email info@beinterruptive.com with the subject "Data deletion request".

To help us find your data and check the request is genuine, please include:

• your full name
• the email address you used with us, and any others we might hold
• how you have been in touch with us, for example through our website, a job application or as a client
• if you are asking on behalf of a business, the business name and your role there

If you can, send your request from the email address we hold for you. If we cannot confirm who you are, we may ask for more information before we act. We will only use it to verify your request.

What we delete

We will delete the personal data we hold about you, apart from anything we need to keep (see below). We will also ask the service providers that handle data on our behalf to delete it.

If your request relates to access a business gave us through a connected platform, we will also delete the information we received through that access.

What we may need to keep

Sometimes the law requires or allows us to keep some information for longer, for example:

• records we must keep for tax, accounting or other legal reasons
• information we need to deal with a legal claim
• a brief record that you asked us to delete your data, so we can show we acted on it

Information we receive through a connected platform is kept only where the law requires it.

If we need to keep anything, we will tell you when we reply. We will keep it only for as long as necessary and will not use it for anything else.

How long it takes

We will respond within one month of receiving your request and confirm by email once your data has been deleted.

Removing access through a connected platform

If your business connected one of its accounts on another platform to us, you can remove our access at any time in that platform's settings. This is usually found in a section for connected accounts or integrations.

Once access is removed, we can no longer receive new information from that account. We delete information already received through it once we no longer need it to provide our services to that business. If you want it deleted sooner, please email us as set out above.

More information

Our privacy policy explains what personal data we collect, how we use it and your other rights.

If you are unhappy with how we handle your request, please tell us first so we can put it right. You can also complain to the Information Commissioner's Office (ICO) at ico.org.uk.